Service
Stem cell and cellular material transport
Movement of cryopreserved cellular material between laboratories and programmes, subject to review of the destination requirements.
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Cellular material sits under a different set of rules from reproductive material, and those rules depend heavily on what the material is and what the receiving organisation intends to do with it. Assessment therefore starts with the receiving end.
We ask the receiving organisation to confirm the authorisations it holds and the documentation it needs before we plan anything. Where that cannot be established, the route does not proceed.

Who it is for
- Laboratories transferring cryopreserved cellular material
- Research programmes with an established transfer agreement
- Storage facilities consolidating or relocating holdings
- Clinical programmes where the receiving site holds the relevant authorisations
What is transported
- Cryopreserved cellular material in the sending facility's own carriers
- Associated documentation, including any material transfer agreement
How it runs
Coordination - and what happens at each point
How coordination works
We ask the receiving organisation to confirm its authorisations and documentation requirements in writing before scheduling.
Where a material transfer agreement exists, its terms take precedence over our standard sequence.
The sending facility confirms the packaging configuration it will provide.
Before collection
- Establish the regulatory position at the destination
- Confirm any material transfer agreement is in place
- Agree packaging and shipper configuration with the sending facility
- Confirm identifiers, batch references and container counts
During transport
- A named courier accompanies the shipment
- Batch references are carried through the custody record
- Both facilities are notified at collection and before arrival
At handover
- Batch references are reconciled against the release documentation
- The receiving facility signs for the material
- The custody record is issued to both facilities
What we need from you
Information required to assess this route
Enough to judge whether the movement can proceed, and no more. Please do not send medical records.
- A description of the material and its intended use
- Sending and receiving facility details and technical contacts
- Confirmation of the authorisations held by the receiving organisation
- Batch references and container counts
Limitations
Where this service stops
Stated up front, because finding out later is worse for everybody.
- This service is available only where the destination requirements can be established in advance.
- Some categories of cellular material cannot be moved on some routes.
- We do not assess the scientific or clinical suitability of the material.
Related services
- Embryo transportMovement of cryopreserved embryos between licensed clinics and storage facilities, planned around the laboratory schedules at both ends.
- Sperm sample transportFrozen samples for treatment, storage, transfer or donor programmes, released by the sending laboratory against written authorisation.
- Oocyte transportTransfers of cryopreserved eggs supporting treatment cycles, fertility preservation programmes and cross-border care.

Request a quote
Request a quote for stem cells
Send us the two clinics, the material and your preferred timing. We will assess the route and confirm what it involves.
A quotation is provided following case assessment. Requirements vary by origin, destination and the organisations involved, and some routes cannot be supported.
